Bath Bae Happy Post Shipping box

 

Shipping service

    • Free Next Day UPS UK Mainland Delivery for orders over £29 (1-2days)
      Delivery within England, Wales and Scotland within 1-2 working days from date of dispatch, UPS deliver next day to 90% of UK addresses. Cut off time for dispatch is 3:00pm Monday-Friday. Remote locations may take slightly longer to arrive. We reserve the right to to ship via a different courier if your location is uneconomical to ship to via UPS (please see UPS exclusion postcodes below or contact us for any further questions)
    • £4.99 - UPS Next Day UK 1-2 Day Shipping
      Delivery within England, Wales and Scotland within 1-2 working days from date of dispatch, UPS deliver next day to 90% of UK addresses. Cut off time for dispatch is 3:00pm Monday-Friday. Remote locations may take slightly longer to arrive. We reserve the right to to ship via a different courier if your location is uneconomical to ship to via UPS (please see UPS exclusion postcodes below or contact us for any further questions).
    • £7.99 - UPS UK Express Shipping 
      Delivery within England, Wales and Scotland within 1 working day from date of dispatch. Cut off time for dispatch is 3:00pm Monday-Friday. Remote locations may take slightly longer to arrive. We reserve the right to to ship via a different courier if your location is uneconomical to ship to via UPS (please see UPS exclusion postcodes below or contact us for any further questions).

Postcode Exclusions

UPS do not deliver to the following postcodes. Please contact us if your postcode is in the areas listed below so we can find a courier service who covers your area (delivery times may differ). If an order is placed with a delivery postcode listed below without contacting us first we reserve the right to ship with an alternate courier or issue a full refund (delivery times may differ). 
AB37-AB38, AB44-AB45 ,AB53-AB56, CA18-CA27, HS1-HS9, IM-IM, IV14-IV28, IV30-IV32, IV36-IV36, IV40-IV56 , IV7-IV7, IV9-IV12, KA27-KA28, KW-KW, LA15-LA23, PA20-PA20, PA21-PA38, PA41- PA41, PA42-PA49, PA60-PA60, PA61-PA78, PA80-PA88, PH17-PH26, PH30-PH44, PH49-PH50, TR21-TR25, ZE-ZE

Unfortunately the Channel Islands, PO Boxes or BFPO locations are not covered.

Shipping will not be refunded due to weather conditions, returned to sender due to incorrect address information provided, none collection from a UPS Access Point or returned back to us due to undeliverable address. 

Dispatch

We aim to dispatch all orders placed before 3:00pm the same day (Monday - Friday) unless stated otherwise on the product page or website header. Orders placed after 3:00pm will be shipped on the next working day. We do not ship on Saturday to Sunday. We will send you an email once your order has been dispatched, this will contain all the information you'll need to track your orders journey.

Tracking

All of our orders are trackable using the tracking number provided in the order confirmation email and using the UPS tracking page.
If you are out when the parcel arrives at your specified address, your parcel may be left in a safe place or with a neighbour. If this is not suitable then the courier will leave a card with details of where to collect your parcel or to organise a re-delivery.

UPS Access Points - If no one is home at the time of delivery your UPS driver may take your parcel to a local UPS Access Point for collection at your convenience. The driver will leave a card detailing where the parcel will be held, these details will also be available on your tracking information via the UPS tracking page. UPS Access Points are usually local shops and very convenient to access. Your parcel will only be held for 14 days at a UPS Access Point. If you do not collect within 14 days then the parcel will be returned back to us and shipping charged again for redelivery. The shipping cost will not be refunded if an item is uncollected and returned back to us.